Structure of Casino Employees

Structure of Casino Employees

Every casino has a structure and sometimes complex hierarchy of employees. These employees have a variety of titles, responsibilities, and duties. Often, they will even have different uniforms and styles of dress codes. The role of the workers is to cater both to the casino patrons and casino managers. No matter what a casino employee does, he or she will typically have a pleasant demeanour, be professional, and well-trained.

As you explore the structure of a live casino and its personnel, it is useful to divide a casino into two distinct parts. The first part is where the slot machines are located. The second part is the area with table games such as blackjack, poker, and roulette.

Casinos typically place their gaming tables in clusters. These clusters are also called pits. Each pit has a number of games and its own personnel. A pit is designed to be an independently functioning entity within a casino.

A pit boss is a person in charge of a pit. Sometimes pit bosses are called pit supervisors. They watch over the floor, dealers, and gamers in their pit. To do their job, they need to be very attentive and detail-oriented. Not only do they need to know the rules of the games, but they also need to have an ability to track the money and the activities that are happening in the pit. Most players won’t have any interactions with pit supervisors. However, if a problem occurs, most likely it will be a supervisor talking to the patrons and resolving the issue. Among other duties, pit bosses monitor the amount of credit available to gamers. They also give out free comps such as tickets for free foods and tickets to free events. The number of freebies you will get typically depends on how much time you spend playing and how much money you spend.


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